Privacy Policy

ReikiFlow Privacy Policy

Last Updated: 6/23/2026

Introduction

Welcome to ReikiFlow ("ReikiFlow," "we," "our," or "us").

ReikiFlow is a software platform that helps Reiki practitioners create, manage, and share Reiki session reports with their clients.

This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use our website, applications, and services (collectively, the "Services").

By using ReikiFlow, you agree to the practices described in this Privacy Policy.

Information We Collect

Account Information

When you create an account, we may collect:

  • Name

  • Professional title

  • Email address

  • Password (stored in encrypted or hashed form)

  • Business name

  • Account preferences and settings

Client Information

Practitioners may create client records within ReikiFlow. Information entered by practitioners may include:

  • Client names

  • Email addresses

  • Phone numbers

  • Reiki session notes

  • Reiki reports

  • Wellness observations

  • Self-care recommendations

  • Other information voluntarily entered by the practitioner

Practitioners are responsible for obtaining any permissions or consents necessary to collect, store, and process client information within ReikiFlow.

Payment Information

If you purchase a paid subscription, payment processing is handled by a third-party payment processor.

We do not store full payment card numbers on our servers.

We may receive limited billing information such as:

  • Billing name

  • Billing email address

  • Subscription status

  • Transaction identifiers

  • Payment confirmation details

Usage Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Log data

  • Usage activity

  • Pages visited

  • Dates and times of access

Cookies

We may use cookies and similar technologies to maintain sessions, remember preferences, improve functionality, and analyze usage.

How We Use Information

We use information to:

  • Provide and operate the Services

  • Create and manage accounts

  • Generate and store Reiki reports

  • Share reports through practitioner-generated links

  • Process payments and subscriptions

  • Communicate with users

  • Provide customer support

  • Improve and develop the Services

  • Maintain security and prevent misuse

  • Comply with legal obligations

Report Sharing

ReikiFlow allows practitioners to share reports through unique URLs. Practitioners may optionally protect reports with a passcode.

Anyone who receives a valid report link (and passcode, if enabled) may be able to access the associated report. Practitioners are responsible for sharing reports only with intended recipients.

How We Share Information

We do not sell personal information.

We may share information with:

Service Providers

Third-party vendors who help us operate the Services, including providers for:

  • Hosting and infrastructure

  • Payment processing

  • Email delivery

  • Analytics

  • Customer support

Legal Requirements

We may disclose information if required by law or when reasonably necessary to:

  • Comply with legal obligations

  • Protect our rights

  • Prevent fraud or abuse

  • Protect the safety of users or others

Business Transfers

If ReikiFlow is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

Data Retention

We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

California Privacy Rights

California residents may have rights under applicable California privacy laws, including the right to request access, correction, or deletion of personal information, subject to certain limitations.

ReikiFlow does not sell personal information.

To exercise applicable rights, contact us using the information below.

International Users

If you access the Services from outside the United States, your information may be transferred to and processed in countries where we or our service providers operate.

Depending on your location, you may have additional privacy rights under applicable law.

Children's Privacy

The Services are not intended for individuals under 13 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

ReikiFlow
hello@myreikiflow.com
myreikiflow.com/contact